Kids Army Terms & Conditions

Payment

We accept the following methods of payment: Credit Cards, Debit Cards or Paypal. We accept all of these payment methods when you order online.

Delivery

  • Delivery is next working day if ordered before midday for all UK mainland orders.
  • Orders shipped to Scottish Highlands and Northern Ireland are sent on a 48hr service.
  • All orders are sent either Royal Mail first class or Parcelforce 24hr at our discretion.
  • As we are relying on the courier once your order is shipped please allow an extra day when ordering.

Please note we make no guarantees regarding delivery during seasonal peaks, severe weather conditions or other circumstances that may sometimes delay shipping.

Kids Army Shop are happy to ship items overseas and you will find the price for each country when you reach checkout. We will ship orders straight away but please allow plenty of time for delivery due to customs and clearance process required at the country of destination.

Returns & Exchanges

If you wish to return an item for an exchange or a refund there is NO need to contact us first. We have a 100% no quibble returns policy within 30 days of purchase. Returned items must also be in new unused condition. Please enclose your details with a refund or exchange request so we can process this quickly for you.
Returns address
Kids Army Shop
Unit 1
St Claire’s Farm
On the B4202
Pensax
Worcestershire
WR6 6AE.
* Please note this is a Warehouse address, NOT a shop.

Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. The type of information we will collect about you includes: your name, address, email address. The personal information we hold will be held securely in accordance with our internal security policy and the law. We do not sell or share any information we collect about you.
Please Note: WE DO NOT Keep Customers Credit Card Details On File, Card Details Are Deleted After Payments Are Taken.

Copyright

All photos, images, videos and text on this site are copyrighted and can not be used without Kids Army Shop Ltd written permission.